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Dropbox / Privacy policy · marketing consent

The Spanish privacy policy adds an authorization condition.

The English policy allows upgrade marketing when permitted. The Spanish also requires the customer’s authorization. That added condition could change when customers expect to receive marketing emails.

FINDING / 01Additional consent condition

The Spanish adds a requirement for customer authorization.

What & Why · Marketing · upgrade messages to registered users

ENGLISH SOURCEen
send you information about upgrades when permissible
Publisher excerpt · emphasis added

Meaning in EnglishSend upgrade information when it is permitted.

Open en source
LOCALIZED PAGEes
y nos concedes tu autorización
Publisher excerpt · emphasis added

Meaning in EnglishAnd you give us your authorization. This is added as a condition before sending upgrade information.

Open es source
What changed

The Spanish makes the customer’s authorization a condition for sending upgrade information. The English requires sending to be permitted but does not specify customer authorization in this sentence.

Why it matters

A Spanish-speaking customer could expect no upgrade marketing without their authorization. An email sent on another permitted basis could then appear to contradict the published privacy promise.

PROPOSED CORRECTION / HORYZUN

Ask the privacy owner to confirm the intended condition. If the Spanish should match the English, use:

cuando esté permitido

When permitted. Retain a separate authorization requirement if the policy owner confirms it is intentional.

Context and limits. Both versions allow customers to opt out. The Spanish policy states that English takes precedence if the versions differ. This review does not determine whether the added condition was intentional or whether any email breached the policy or the law.

Source evidence

Sources and review scope

We compared the policy published and effective on 30 May 2025. The French passage uses the same permission condition as English. The pages also link to a policy effective on 1 January 2027. We excluded that future version.

Horyzun independently reviewed these public pages on 16 Sep 2026. Excerpts preserve the published wording with spacing standardized. Horyzun supplied the English explanations and proposed corrections. The pages may change after review. These studies do not imply a customer relationship or brand endorsement.

    Dropbox: The Spanish privacy policy adds an authorization condition. | Horyzun