Effective Date: May 24, 2026

This Confidentiality & AI Processing Policy describes how Horyzun handles client content, confidential information, artificial intelligence systems, review workflows, retention practices, and deletion requests when delivering PublishSafe services.

This policy supplements our Privacy Policy and Terms of Service.

1. Purpose

Horyzun provides multilingual publish assurance services designed to identify meaning risk, terminology inconsistencies, constraint violations, and other publication risks before content is released.

Because clients may submit proprietary, confidential, or unpublished material, Horyzun maintains procedures intended to protect submitted information throughout the review process.

2. Client Content Covered

This policy applies to content submitted to Horyzun, including but not limited to:

• Marketing content
• Product copy
• User interface text
• Support content
• Knowledge base articles
• Policies and procedures
• Internal communications
• Regulatory disclosures
• Legal messaging
• Press releases
• Executive communications
• Localization assets
• Translation memories
• Glossaries
• Style guides
• Reference translations
• Supporting documentation

3. Confidentiality Commitment

Horyzun treats submitted client materials as confidential information.

Unless authorized by the client or required by law, Horyzun will not:

• Publish client content
• Share client content with unrelated third parties
• Sell client information
• Use client materials for marketing purposes
• Publicly disclose unpublished assets

Access to submitted materials is limited to personnel, contractors, or systems reasonably required to perform the requested services.

4. Authorized Service Providers

To deliver services, Horyzun may utilize trusted third-party providers for:

• Cloud hosting
• Data storage
• Email delivery
• Workflow automation
• Translation assistance
• Artificial intelligence processing
• Analytics
• Security monitoring

Such providers may receive limited access to information necessary for providing their services.

Where practical, Horyzun seeks providers that maintain industry-standard security controls and confidentiality obligations.

5. Artificial Intelligence Usage

Horyzun may use artificial intelligence systems as part of its review workflow.

These systems may assist with:

• Segmentation
• Terminology extraction
• Intent analysis
• Translation generation
• Back-translation
• Meaning comparison
• Risk identification
• Report drafting
• Consistency analysis
• Quality review

AI systems are used as analytical tools within the PublishSafe workflow and do not independently determine publication decisions.

Final recommendations and deliverables may incorporate additional review processes depending on engagement scope and service tier.

6. Model Training Restrictions

As a general practice, Horyzun does not intentionally submit client content to AI services that publicly train on submitted customer data when commercially reasonable alternatives are available.

However, AI provider practices may change over time.

Clients with strict data handling requirements should contact Horyzun before submitting materials so processing requirements can be evaluated.

7. Human Review

Human involvement varies by service tier, scope, and engagement requirements.

Depending on the purchased service, review activities may include:

• Terminology review
• Constraint verification
• Meaning analysis
• Risk assessment
• Back-translation evaluation
• Approval review
• Report validation

Specific review procedures may differ across PublishSafe Core, PublishSafe Pro, and Enterprise Assurance engagements.

8. Data Storage

Client materials may be stored in secure systems reasonably necessary for:

• Project execution
• Workflow management
• Quality assurance
• Audit documentation
• Client support
• Business continuity

Storage locations may include cloud infrastructure operated by Horyzun or approved service providers.

9. Retention Periods

Unless otherwise agreed in writing, Horyzun generally retains project materials for operational purposes after project completion.

Retention periods may vary based on:

• Client requirements
• Engagement type
• Legal obligations
• Security requirements
• Business recordkeeping needs

Materials may be deleted, archived, anonymized, or retained according to internal operational requirements.

10. Deletion Requests

Clients may request deletion of submitted project materials by contacting Horyzun.

Upon receiving a valid request, Horyzun will make commercially reasonable efforts to:

• Remove active project copies
• Remove stored working files where feasible
• Remove retained client assets not required for legal or operational purposes

Certain records may be retained where necessary for:

• Legal compliance
• Accounting obligations
• Security investigations
• Contract enforcement
• Legitimate business recordkeeping

11. Audit Documentation

Certain PublishSafe engagements may generate documentation such as:

• Approval records
• Risk assessments
• Terminology decisions
• Review notes
• Decision logs
• Constraint records
• Certification artifacts

These records exist to support auditability and publication governance.

Retention periods for audit documentation may differ from underlying content assets.

12. Security Measures

Horyzun maintains reasonable administrative, technical, and organizational safeguards intended to protect client information.

Such measures may include:

• Access controls
• Authentication controls
• Encrypted communications where available
• Principle-of-least-privilege access
• Service provider security reviews
• Monitoring and logging

No system can guarantee absolute security.

13. International Processing

Client information may be processed in jurisdictions outside the client's country of residence.

By using Horyzun's services, clients acknowledge that information may be transferred, stored, or processed internationally where permitted by applicable law.

14. Incident Response

If Horyzun becomes aware of a confirmed security incident materially affecting client information, Horyzun will make commercially reasonable efforts to:

• Investigate the incident
• Contain the issue
• Assess impact
• Notify affected clients when appropriate and legally required

15. Customer Responsibilities

Clients should:

• Submit only information necessary for the engagement
• Avoid transmitting unnecessary personal information
• Maintain secure access to their own systems
• Notify Horyzun of special handling requirements before project initiation
• Review deliverables before publication

Publication responsibility remains with the client.

16. Changes to This Policy

Horyzun may update this policy periodically.

Updated versions will be posted with a revised effective date.

Continued use of the Services constitutes acceptance of the updated policy.

17. Contact

Horyzun

Website: https://horyzun.ai